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Room Reservations Agent
Job in
Las Vegas, Clark County, Nevada, 89101, USA
Listed on 2026-01-15
Listing for:
Boyd Gaming
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Access LMS, RMS, and CMS systems and be able to make informed decisions regarding comps, discounted and full rate rooms for hotel guests;
Answer incoming customer calls;
Cross sell room reservations across multiple properties;
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc;
Utilize computer systems to run and compile necessary related reports;
Perform other duties as assigned by management.
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