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Customer Support Escalations Specialist
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-01-27
Listing for:
Caesars Sportsbook & Casino
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading entertainment provider in Las Vegas is seeking a Support Case Specialist I to manage escalations from customer support. The role requires at least one year of customer support experience, excellent communication skills, and the ability to handle complaints with patience. Responsibilities include working within SLAs to resolve issues, collaborating with management, and maintaining effective communication with colleagues. The position offers a salary between $45,000 and $55,000.
Availability for nights and weekends is necessary.
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