Escalations Support Specialist ; Night Shifts
Job in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-01-10
Listing for:
Caesars Entertainment
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A leading gaming company in Las Vegas is seeking a Support Specialist to oversee escalations from customer support and ensure high-quality contact resolution. This role involves building relationships within the company and handling escalated customer disputes efficiently. Candidates should have strong communication skills and at least 1 year of customer support experience. This position requires flexibility, including nights and weekends, and a commitment to personal development.
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