Ticket Seller

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ASM Global is the world’s leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company’s elite venue network spans five continents, with a portfolio of more than 300 of the world’s most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues.

From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.

Allegiant Stadium is an award‑winning global events destination. Located adjacent to the world‑famous Las Vegas Strip and home to the Las Vegas Raiders, it is a state‑of‑the‑art, multipurpose venue with a capacity of 65,000. Allegiant Stadium has hosted world‑class music artists such as Garth Brooks, The Rolling Stones, Guns N’ Roses, Illenium and BTS, as well as premier sporting events including the CONCACAF Gold Cup Final, Pac‑12 Championship Game, Las Vegas Bowl, WWE Summer Slam, NFL Pro Bowl 2022 and Super Bowl LVIII 2024.

The venue also hosts the UNLV Rebels football team and is committed to community outreach and diversity initiatives.

The Box Office Ticket Seller is responsible for providing customer service, selling tickets, and distributing will‑call tickets for all ticketed Allegiant Stadium events. Other duties include cash handling, answering phones, organizing will‑call, and assisting the Box Office Management Team with other duties as needed.

• Assist customers with using ticketing software (i.e. Ticketmaster HOST, Archtics and others as required) and processing ticket purchases through various methods including cash, credit, debit and vouchers.
• Assist with will‑call and guest list management. Check identification and distribute tickets to the proper parties. Resolve issues as they arise and, when necessary, escalated concerns to management.
• Answer telephone inquiries related to show and ticket information and provide guidance with venue and/or event information, accessibility and ADA requests.
• Resolve guest complaints within the scope of authority; otherwise refer the guest to the Box Office Manager.
• Notify supervisors and/or security of any unusual events, circumstances, missing items or alleged thefts.
• Work proficiently in a fast‑paced, busy environment.
• Accurately reconcile sales and will‑call receipts and provide sales and ticketing information to the accounting and operations teams as needed. Assist with show settlement as required.

• High School Diploma or equivalent.
• 1–3 years of related work experience.
• Availability to work varied shifts, including weekdays, weekends, evenings and holidays.
• Cashiering experience: cash handling, processing credit/debit transactions, vouchers, reconciling tills and balancing transactions in compliance with cashiering policies.
• Proficiency in Microsoft Office, specifically Excel and Word.
• Excellent communication and customer‑service skills in a fast‑paced environment.

• Previous experience working on a venue ticketing platform.
• Previous experience working in events and knowledge of the music industry.

ASM Global reserves the right to change or modify the employee’s job description whatsoever. This document does not state or imply that these are the only duties for the position.

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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