Field Learning Program Facilitator

Field Learning Program Facilitator page is loaded## Field Learning Program Facilitator locations:
Las Vegas, NVtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR101026

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The
** Field Learning Program Facilitator
** delivers and reinforces field-based training across operational teams (e.g., field services, maintenance, resident services, construction, and development). This role facilitates technical and role-specific training, supports onboarding and upskilling, and provides field coaching to ensure consistent skill application in daily operations. In addition to facilitation, partners with local leadership to prepare market visit agendas, conduct ride-alongs, and develop debrief summaries to highlight training outcomes, skill gaps, and operational risks.
** Responsibilities:
*** Deliver field-based training through in-person and virtual sessions covering onboarding, upskilling, technical competencies, standard operating procedures (SOPs), safety, and service standards. Manage training logistics, including scheduling, attendance tracking, and coordination with local leaders. Support course administration in the LMS platform (e.g., Workday), including attendance, grading, and assessment tracking. Ensure data accuracy and compliance, escalating issues as needed.
* Conduct ride-alongs and onsite coaching with field personnel to observe performance, reinforce learning, and provide actionable feedback. Document key observations and share insights with market leadership for continued adoption and reinforcement.
* Collaborate with local leaders to create advanced market visit agendas to align priorities. Following visits, prepare leadership debrief summaries outlining training outcomes, strengths, and opportunities for improvement.
* Assist in delivering and co-facilitating train-the-trainer sessions alongside the lead facilitator, market/regional leaders, and subject matter experts (SMEs). Support internal facilitators to ensure consistent delivery of established programs. Coach front-line and mid-level managers on reinforcing training programs at the local level, strengthening accountability for skill transfer and consistent application.
** Requirements:
*** High school diploma or GED required.
* Associate degree or trade certification preferred.
* Minimum 2-3 years in field operations (e.g., field services, maintenance, property services, construction, or new development support); experience in single-family or multi-family rental operations preferred.
* Minimum 2-3 years of experience facilitating role-based, technical, or safety training in classroom, virtual, or on-the-job settings.
* Experience supporting onboarding or upskilling initiatives in operational environments preferred.
* Valid driver’s license and satisfactory driving record required.

* Preferred Qualifications:

+ OSHA 10 Certification (General Industry or Construction)  + EPA Section 608 Certification (if supporting HVAC-related training)  + Certified Pool Operator (CPO), if supporting communities with pool amenities  + Trade licenses or technical certifications (e.g., HVAC, electrical, plumbing, maintenance tech)  +

Experience with Workday Learning or similar LMS platforms  + Familiarity with instructional tools or methodologies (e.g., adult learning principles, facilitation basics, or safety-focused training techniques)
* Solid working knowledge of field operations in property maintenance, field services, resident services, or construction; able to follow and explain SOPs in clear, practical terms.
* Skilled facilitator with the ability to engage employees in classroom, virtual, and hands-on settings.
* Effective coach in the field with a “walk-along” approach, reinforcing skills and performance expectations in active work environments.
*…