Small Business Account Manager

A core member of the C2 GPS’ workforce center team, the Small Business Account Manager coordinates with local businesses to implement occupational and career services and programs for job seekers and matches employers with skilled workers to meet their workforce needs.

• Advocates workforce services and promotes workforce programs to local businesses, chambers of commerce, professional associations, economic development corporations, and similar entities.
• Monitors program effectiveness, identifies opportunities and makes recommendations for improvement to achieve goals and deliverables.
• Performs market research, monitors, and analyzes data to identify industry trends and provide recommendations to management.
• Plans, coordinates, and facilitates hiring events and job fairs for customers and employers.
• Develops positive business relationships with hiring managers to proactively assess staffing needs.
• Provides customers
  
  Bluetooth with career counseling and advising, resume and cover letter development, interview preparation, compensation and offer negotiations.
• Ensures participants are registered in state labor exchange systems and resumes are posted and viewable by businesses utilizing the system and assists participants in the labor exchange system.
• Coordinates, attends, and participates in external recruiting events, job fairs, and networking opportunities to keep informed of employment trends and labor market changes.
• Ensure compliance with federal, state, local employment laws and regulations and company policies.
• Performs other related duties as assigned.

• Knowledge of effective relationship management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge of applicable policies and procedures to ensure compliance with federal, state, and local guidelines.
• Knowledge of the principles of program planning, design, and evaluation.
• Knowledge of laws, regulations, and best practices applicable to hiring and employment recruiting practices.
• Knowledge of word processing, spreadsheet, technology, and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
• Excellent verbal and written communication skills.
• Ability to learn applicant‑tracking software or other recruitment systems.
• Ability to develop strategies and solutions.
• Ability to perform market research, monitor, analyze, and interpret data.法人>

• ocurrido diploma o GED required.
• Preferred: undergraduate degree and one (1илл ε years of relevant experience preferably in workforce development.
• Additional relevant experience may be considered in lieu of education.
• Valid driver’s license and proof of insurance with good driving record.
• Bilingual in English and Spanish preferred.

C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and the youth population of Southern Nevada. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors.

Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Southern Nevada. C2 GPS’ guiding principle is that to successfully navigate workforce development solutions; our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work. Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life.

• Comprehensive medical, dental, and vision coverage options
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) with…