Office Assistant

Description

We're currently looking for an Office Assistant to join our clients growing team in Las Vegas. The essential duties of this position include:

Mail Handling

- Receive, sort, and distribute incoming mail and packages to appropriate people/department.

- Manage outgoing mail, including running items through postage machines and ensuring proper delivery.

- Handle Dropbox mail at reception and deliver to designated departments.

- Document and process return mail and coordinate with courier services as needed.

Check Processing

- Log incoming checks and maintain accurate records in Excel or internal systems.

- Oversee check printing, posting, and distribution processes.

- Ensure checks for the fund are securely stored in a locked cabinet and coordinate handoff with designated staff (e.g., Alicia Hernandez).

- Track and communicate check pickups, ensuring numbers match and proper notification is sent.

- Scanning and Indexing

- Batch scan documents, index them into internal systems (e.g., Salesforce), and ensure proper electronic filing.

- Print and scan faxes and other documents for customer service and claims processing.

- Customer Service Support

- Process and scan authorization forms and other customer service documents.

- Update member, provider, and employer information in internal systems.

- Create and maintain Excel reports for disability checks and other reporting needs.

Process Documentation and Compliance

- Follow documented procedures for mail and check handling, ensuring compliance with security and confidentiality requirements.

- Stay updated on process changes and participate in ongoing documentation reviews and updates.

Training and Cross-Coverage

- Participate in training to understand all departmental forms, procedures, and requirements.

- Serve as a backup for other research assistants or service representatives as needed to maintain workflow continuity during absences.

Other Administrative Tasks

- Assist with change of address requests and perform other administrative duties as assigned.

- Support the development and refinement of process documentation by providing feedback and suggestions.

Requirements

Essential Qualifications

- Associate or bachelor's degree preferred.

- 2-3 years of experience as a clerk, administrative assistant, office assistant, or data entry.

- Knowledge & Skills

- Office equipment operation

- Customer service skills, answering questions, resolving issues, creating a positive experience

- Strong analytical and reconciliation skills with high attention to detail.

- Proficiency in recordkeeping and document management

- Proficiency in Excel, Word, Salesforce, Paperclip, Simple File, and Microsoft 360 programs.

- Excellent written and verbal communication skills.

- Ability to manage deadlines and work independently or as part of a team.

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .