Agent Audit

This position has a Mon-Fri schedule, hours are 8AM-4:30PM
*** Schedule is subject to change dependent on business needs***

Recognition Programs and Rewards

Discounted Hilton hotel rates worldwide!

401(k) program with company match.

Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation

Paid Sick Days

Employee stock purchase program

Numerous learning and advancement opportunities

Daily Pay Option*

* Eligibility:
All US hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by Linked In in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

As an Audit Support Agent
, you will be responsible for driving company success through performing the following tasks to the highest standards:

Performs audits for the National Marketing Center's reservations for accuracy, and to errors made.

Responsible for sending and resending confirmation emails and/or letters for reservations or sales presentations as requested.

Provides an accurate error report and follows up with the report in order to ensure all errors are corrected.

Maintains a working knowledge of all resorts, Company products, and services as they related to marketing and the Company as a whole.

Completes all required Company trainings and compliance courses as assigned.

Adheres to Company standards and maintains compliance with all policies and procedures.

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

A minimum one year of experience in the audit, hospitality, or timeshare field required.

Maintains a typing proficiency at a rate of 35 words per minute.

Exemplary organizational skills.

Computer proficiency in Microsoft Word, Excel, and Outlook.

Ability to interpret and create spreadsheets.

Able to use sound judgment; work independently, with minimal supervision.

Strong analytical and problem solving skills.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.