Lead Transaction Coordinator Compliance Manager

We are seeking a transaction coordinator who is passionate about providing world‑class customer service and ensuring a successful and enjoyable experience for our valued home buyers and sellers from contract to close. This is your chance to join a successful real estate team where you do more than just earn a living. You’ll be part of a growing family that invests as much in each other as we do in the clients.

We are fully engaged in your professional and personal growth in a way that few others offer. Apply now!

• Schedule 30-day, 90-day, and 120-day client customer service follow-up calls to assist with any home improvement provider recommendations and referrals
• Input all client information into the client database system, submit all necessary documentation to the office broker for file compliance, and track transaction activities
• Assist both parties of buyers and sellers to close the contract quickly
• Assure offers and counteroffers are approved by sellers so the process for our clients is smooth
• Support agents, clients, and other parties with documentation, and regularly follow up on all escrow‑related paperwork including appraisals, titles, and mortgage loans
• Transaction Coordination (Primary)
  • Actively manage assigned real estate transactions from contract to close
  • Coordinate with agents, title companies, lenders, and inspectors
  • Track deadlines, contingencies, and required documentation
  • Ensure all documents are completed, executed, and submitted on time
  • Maintain organized, audit‑ready transaction files
  • Carry and manage a defined monthly transaction volume
• Brokerage Compliance & File Review
  • Perform licensed file reviews for assigned transactions
  • Ensure compliance with NMREC, MLS, and brokerage standards
  • Identify and correct missing, late, or inaccurate documentation
  • Enforce file submission standards consistently across all agents
  • Escalate high‑risk or unresolved compliance issues to leadership
• Paperwork Training & Standardization
  • Train agents on:
    • Contract structure and flow
    • Required disclosures
    • File submission standards
    • Common paperwork errors
  • Lead paperwork onboarding for new agents
  • Conduct periodic group refresher trainings
  • Maintain standardized checklists and transaction templates
• Front‑of‑House Intake (Limited & Structured)
  • Answer the main brokerage phone line professionally
  • Route calls and inquiries appropriately
  • Handle transaction‑related inbound questions
  • Filter vendor and solicitation calls
  • Protect leadership and agent time through proper call handling
• Quality Control & Risk Awareness
  • Monitor transaction quality and recurring paperwork issues
  • Report trends and risk patterns to leadership
  • Assist with audit preparation or regulatory inquiries as needed
  • Support proactive risk management for the brokerage

• Must have a valid Real Estate License
• Driven to provide an excellent customer service experience
• Must possess excellent written and verbal skills
• High school diploma or GED required, some college experience preferred
• Experience in real estate, transaction coordination, titles, or mortgages highly valued
• Possess a real estate license or are currently pursuing

$30,000 plus bonus