Clinic Supervisor - Family Care at Lohman

Overview

Clinic Supervisor I at Family Care at Lohman will join a team and be part of a culture dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

• Oversees daily clinic activities to ensure efficient patient flow, timely service, and adherence to established procedures.
• Coordinates scheduling and registration processes to optimize patient access and reduce wait times.
• Monitors clinic operations to ensure accurate documentation, charge capture, and compliance with regulatory and billing standards.
• Serves as a point of contact for providers and staff to resolve operational issues and facilitate communication across departments.
• Collaborates with clinical and administrative staff to support workflow improvements and maintain consistency in patient care delivery.
• Ensures clinic areas are properly equipped, stocked, and maintained to support safe and efficient operations.
• Coordinates with ancillary and support departments (e.g., laboratory, radiology, scheduling, billing) to address service needs and promote integrated care.
• Tracks and reviews operational metrics such as patient volume, scheduling accuracy, and throughput to identify performance gaps and improvement opportunities.
• Serves as a resource for patient inquiries or complaints, ensuring timely and professional resolution.
• Maintains required documentation, logs, and reports in accordance with facility and departmental standards.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

• Supervision and Staff Management
  • Supervises, trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
  • Assists in managing departmental budget ensuring cost-effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies, procedures and protocols.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

• Certification in healthcare management, medical office administration, or a related area preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.