Emergency Dispatcher

Department Contact: Kenna Eversole

Internal or External Search: External - Open to all applicants

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Summary:

Job Posting

Position Title: Emergency Dispatcher

College/Division: President's Office

Department: 500300-POLICE DEPARTMENT NMSU

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: $17.85

Appointment Full-time Equivalency: 1.0

FLSA Status
:
Non-Exempt

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard

Work Schedule:

Shift: Other Shift

If Not a Standard

Work Schedule:

Public Safety - 24/7

Job Duties and Responsibilities: The job duties and responsibilities of our Emergency Dispatcher Position include the following:
Answering calls for service (911 emergencies and non-emergency assistance) and radio dispatching law enforcement, fire services, and emergency medical services agencies primarily on NMSU campus; coordination of emergency resources/services during regional critical incidents; sensitive data entry for the regional Computer Aided Dispatch System (CAD), the National Crime Information Center (NCIC), and various other databases; monitoring of campus wide video cameras;

monitoring of various campus wide alarm systems (security/intrusion, fire, and panic/duress alarms); responsible for our emergency notification system messaging (CLERY Compliance); coordinates messages for department personnel from community members; and is the primary receptionist/face of the department for community members walking into the lobby area of the department with questions/needing any public safety assistance.

Required

Education and Experience:

Required

Education:

High School diploma or GED certificate.;

Required Experience:

No previous work experience required.;
Equivalency:
None;
Required Certification/License:

Equivalent

Qualifications:

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Preferred Qualifications :
Prior Dispatch Experience.

Special Certification/Licensure:
Emergency Dispatcher/Communications Certificate/academy within one year.

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: Light physical effort. Effort applies to no more than two (2) hours per day.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.