Out-of-School Program Support Specialist

Out-of-School Program Support Specialist

Families & Youth Innovations Plus (FYI+)

Position: Full-Time

Hourly Rate: $15.00 - $18.15 (3 levels based on experience and education)

Reports To: Out-of-School Program Supervisor

Department: Out-of-School Program

Job Summary: The Program Support Specialist provides expert youth perspective and voice in the development, implementation, and evaluation phases across all youth-centered programs, services, initiatives, and projects, including out-of-school programming and family engagement activities.

• Serve as an active participant in assigned committees and project teams by contributing ideas, perspectives, feedback, and experience.
• Assist in the development of new youth-centered programs, services, initiatives, and projects by providing survey and data collection support, street outreach activities, and community outreach efforts.
• Assist in the implementation of youth-centered programs, services, initiatives, and projects through providing survey and data collection support, marketing and program promotion support, and other related tasks as assigned.
• Support out-of-school programming activities by providing youth perspective on program design, scheduling, activities, and engagement strategies that resonate with youth participants.
• Assist in family engagement activities by helping develop youth-friendly communication materials, providing insight on effective-youth communication strategies, and supporting family events and activities.
• Assist in the evaluation of youth-centered programs, services, initiatives, and projects through providing feedback and developing strategies for quality improvement.
• Assist in guiding all youth-centered programs, services, initiatives, and projects in their youth engagement efforts, strategies, and framework.
• Attend and actively participate in assigned training and professional development.
• Participate in assigned public speaking engagements, presentations, and panel discussions to share youth perspective and voice.
• Assist in providing and capturing social media content for agency and unit events, outreach efforts, celebrations, and daily service delivery and agency operations.
• Participate in mock groups and activities as part of agency training efforts.
• Advocate for the youth voice and perspective.
• Assist in the planning and coordination of assigned projects, activities, and events, including out-of-school programming and family engagement events.
• Provide services in the most culturally sensitive, appropriate and ethical manner.
• Be responsible for professional, timely communication with program and agency team members, and community partners.
• Perform other duties as directed by the Program Supervisor, Programs Manager, Programs Director, Chief Operations Officer and Chief Executive Officer.

• Commitment to develop communication skills, both written and verbal.
• Meet specified deadlines and manage time effectively.
• Self-starter; must have the ability to work independently and follow up on all work assignments.
• Ability to multitask, prioritize and work under pressure.
• Commitment to develop organizational skills.
• Continuing education and training (self/professional development) required to stay current.
• Reliable; exhibits good attendance.
• Functions as a member of a team who actively and positively contributes to a productive and constructive work environment.
• Ability to work well with others in very diverse groups of people in a respectful, courteous, productive manner.

• High School Diploma or equivalent.
• Strong ability to understand and share the youth perspective and voice.
• Strong social media skills.
• Strong computer skills.
• Strong people skills related to communication and engaging with others.