Out-of-School Program Support Specialist

Out-of-School Program Support Specialist

Families & Youth Innovations Plus (FYI+)

Position: Full-Time

Hourly Rate: $15.00 - $18.15 (3 levels based on experience and education)

FLSA Status: Hourly/Non-Exempt

Reports To: Out-of-School Program Supervisor

Department: Out-of-School Program

The Program Support Specialist provides expert 'youth perspective and voice' in the development, implementation, and evaluation phases across all youth-centered programs, services, initiatives, and projects, including out-of-school programming and family engagement activities.

What you'll Do:

• Serve as an active participant in assigned committees, project teams, etc., by contributing ideas, perspectives, feedback, and experience.
• Assist in the development of new youth-centered programs, services, initiatives, and projects by serving as the expert 'youth perspective and voice' through attending assigned meetings, providing survey and data collection support, street outreach activities, and community outreach efforts.
• Assist in the implementation of youth-centered programs, services, initiatives, and projects through serving as the expert 'youth perspective and voice', providing survey and data collection support, marketing and program promotion support, and other related tasks as assigned.
• Support out-of-school programming activities by providing youth perspective on program design, scheduling, activities, and engagement strategies that resonate with youth participants.
• Assist in family engagement activities by helping to develop youth-friendly communication materials, providing insight on effective family-youth communication strategies, and supporting family events and activities.
• Assist in the evaluation of youth-centered programs, services, initiatives, and projects through serving as the expert 'youth perspective and voice', providing feedback, and assisting in the development of strategies for quality improvement.
• Assist in guiding all youth-centered programs, services, initiatives, and projects in their youth engagement efforts, strategies, and framework.
• Attend and actively participate in assigned training and professional development.
• Participate in assigned public speaking engagements, presentations, and panel discussions to share youth perspective and voice.
• Assist in providing and capturing social media content for agency and unit events, outreach efforts, celebrations, and daily service delivery and agency operations.
• Participate in mock groups and activities as part of agency training efforts.
• Advocate for the youth voice and perspective.
• Assist in the planning and coordination of assigned projects, activities, and events**, including out-of-school programming and family engagement events.**
• Provide services in the most culturally sensitive, appropriate and ethical manner.
• Be responsible for professional, timely communication with program and agency team members, and community partners.
• Performs other duties as directed by the Program Supervisor, Programs Manager, Programs Director, Chief Operations Officer and Chief Executive Officer.

Knowledge and Skills

• Commitment to develop communication skills, both written and verbal
• Meets specified deadlines and manages time effectively
• Self-starter; must have the ability to work independently and follow-up on all work assignments
• Ability to multitask, prioritize and work under pressure
• Commitment to develop organizational skills
• Continuing education and training (self/professional development) is required to stay
• Reliable; exhibits good attendance
• Functions as a member of a team who actively and positively contributes to a productive and constructive work environment
• Ability to work well with others in very diverse groups of people in a respectful, courteous, productive manner

What You Need:

• High School Diploma or equivalent
• Strong ability to understand and share the youth perspective and voice
• Strong social media skills
• Strong computer skills
• Strong people skills related to communication and engaging with others