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Representantes Bilingues en Ingles y Espanol Call Center
Job in
Las Cruces, Dona Ana County, New Mexico, 88001, USA
Listed on 2026-01-15
Listing for:
Mass Markets
Full Time, Part Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Mass Markets - [Call Center Representative] As a Call Center Representative at Mass Markets, you'll:
Handle inbound and outbound contacts in a courteous, timely, and professional manner;
Ensure first call resolution through problems solving and effective call handling ;
Research systems to find missing information as applicable;
Coordinate with other departments to resolve issues when needed;
Accurately document and process customer claims in appropriate systems;
Lead fact-finding discussions to determine the best options for the customer.
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