Receptionist, Administrative​/Clerical

Overview

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a commitment to prioritize well-being so you can provide exceptional care to others. As a Front Desk Representative, you join a vital mission dedicated to helping communities stay healthier.

Job Title:

Receptionist | Job Type: Full Time

Provide administrative support, perform as a receptionist, and handle clerical and customer service functions, including non-technical duties in Practices or Departments. Clinic receptionists will support a high-volume ENT clinic with 5 providers. Primary focus includes turning over patient exam rooms, chart preparation, processing dirty tools and scopes, and providing administrative duties as needed.

Reports to:

Office Manager/Supervisor or Dept Director

FLSA:
Non-exempt

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
• Places, answers, and directs phone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinates workflow and maintains records of office activities.
• Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash in offices or departments where payments are made or collected.

• Perform other duties as assigned.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedules as directed.
• Maintains a neat and professional appearance in compliance with the existing dress code.

• High School Diploma or equivalent;
  Associates Degree preferred.

• Requires critical thinking, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

We believe investing in our employees is the first step to providing excellent patient care. In addition to base compensation, this position offers:

• Comprehensive Benefits:
  Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial Protection & PTO:
  Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:
  Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee Well-being:
  Mental, physical, and financial wellness programs (free gym memberships, virtual care, mental health services, and discount programs).
• Professional Development:
  Ongoing learning and career advancement opportunities.

Memorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities nationwide. From your first day to your next career milestone—your experience matters.

Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care with a mission of Making Communities Healthier. Our network spans 29 states and includes facilities across the healthcare continuum. We believe success is achieved through talented people and meaningful careers that make a difference in communities nationwide.