Receptionist, Administrative​/Clerical

Overview

Frontera Care delivers life-changing autism services to children and families across New Mexico and Colorado. We provide high quality diagnostic evaluations and ABA therapy, partnering closely with parents, grandparents, foster parents, and other caregivers to create individualized care plans rooted in each child's unique strengths, needs, and family context.

Our clinicians are committed to evidence-based, compassionate care that helps children with autism thrive. We believe the best outcomes are when families are at the heart of the treatment. By combining clinical expertise with family insights, we help children build skills, gain confidence, and thrive.

Our Mission Our mission is to expand access to exceptional diagnostic and behavioral healthcare for every child, no matter where they live or their circumstances.

Frontera Care is seeking a passionate, detail-oriented Receptionist to be the welcoming face of our dynamic ABA practice in Las Cruces, NM. In this role, you will provide a warm and professional environment for families and clients while supporting our administrative team with a variety of front desk and clerical responsibilities. This position is ideal for someone who thrives in a fast-paced, client-centered setting and enjoys balancing administrative and customer service tasks.

• Client Reception & Front Desk Operations
  • Greet clients and visitors, ensuring a welcoming and professional environment.
  • Manage all front desk activities, including answering phone calls, routing inquiries, and addressing immediate concerns from parents or guardians.
  • Provide basic information about services, policies, and procedures.
  • Maintain a clean, organized, and inviting lobby and front desk area.
• Administrative Support
  • Open and distribute incoming mail and packages; verify contents against packing slips and update inventory.
  • Maintain adequate front desk supplies and restock as needed.
  • Make copies, create documents, and perform general administrative duties.
  • Release medical records in compliance with HIPAA regulations.
  • Update the clinic directory as needed.
• Operational Support
  • Assist with client referrals, intake packets, and consents.
  • Collaborate with team members to ensure smooth daily operations.
  • Identify clinic supply needs and assist in vendor coordination for repair or other needs.

• High school diploma or equivalent required; associate degree or coursework in healthcare administration or related field preferred.
• 1+ years of experience in a receptionist, front desk, or administrative support role (healthcare setting a plus).
• Strong interpersonal and communication skills with a friendly, professional demeanor.
• Proficiency in Google Suite (Docs, Sheets, Gmail, Calendar) and comfort with office technology (copiers, phone systems, etc.).
• Ability to multitask and prioritize in a fast-paced, client-focused environment.
• Basic understanding of HIPAA and client confidentiality requirements.
• Bilingual in English and Spanish preferred, but not required.

• This is a full-time, in-center position. The anticipated schedule is:
  Monday/Wednesday/Friday 8am-5pm, Tuesday/Thursday 9am-6pm.
• Join Frontera Care and be a valued part of a mission-driven team serving children and families in the Las Cruces community.

At Frontera Care, you will be part of a mission-driven, supportive team making a real difference for children and families. We provide the tools, resources, collaboration you need to focus on what matters most: delivering high-quality, family-centered care. If you are passionate about helping children with autism, and want to grow your career while transforming access to care, accessible healthcare, we would love to welcome you to our team.

Note:

A standard online application form will be used. This listing reflects the role and responsibilities described above.

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information you do provide will be recorded and maintained in a confidential file.

As set forth in Frontera Care’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification of Disability

Form CC-305

OMB Control Number

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one.

People can become disabled, so we need to ask this question at least every five years.

Completing this…