EPSDT Administrative Assistant; Las Cruces, NM

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Inteli‑Care LLC (IC) is a sister company to 24 Hour Home Care. IC is a non‑medical home health care provider based out of Albuquerque, New Mexico. They offer best‑in‑class service through strategic leadership, using cutting‑edge technology, and most importantly making people their #1 priority.

Inteli‑Care’s vision is being 100% member focused. The people we service are our number one priority. Our vision and goal is to accomplish this through a team‑oriented system. Inteli‑Care strives for innovation, being a leader, being on the cutting edge of technology, and setting the standard in the home healthcare industry. Inteli‑Care values integrity, which very simply means always doing the right thing.

Our employees are expected to live up to high ethical standards and to make the extra effort to ensure our members are receiving the highest level of care. Our quality assurance program is state of the art and all caregivers are evaluated regularly to assure they are meeting our standards of excellence. Standard of Excellence to Inteli‑Care means setting the bar high and providing superior service.

In short, Inteli‑Care is 100% member driven and focused; serving our members is our number one priority.

• Teamwork Unites
• Empathize and be Compassionate
• Attitude is Power
• Motivate and Strive to help Everyone win
• Take Risks
• Lead and be the Example

Are you looking for a rewarding career where you can make a difference in people’s lives? The EPSDT Administrative Assistant provides administrative and operational support to the agency’s Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Personal Care Services (PCS) program in compliance with New Mexico Medicaid (Turquoise Care) requirements.

Pay Rate: $16.00 to $18.00/hour

Hours:

Monday - Friday, 8:00 AM – 4:00 PM

• EPSDT Program Administrative Support
  • Support EPSDT referral intake, tracking, and documentation in accordance with MAD standards.
  • Assist with new EPSDT member onboarding, ensuring completeness of eligibility, consent, and service documentation.
  • Maintain EPSDT member records to meet NM audit and retention requirements.
• Scheduling & Coordination
  • Assist with scheduling RN assessments, supervisory visits, and reassessments in accordance with EPSDT timelines.
  • Support PCA schedule coordination under direction of the EPSDT Administrator.
  • Track visit completion and notify leadership of missed or overdue visits.
• Compliance & Audit Support
  • Maintain organized and audit‑ready compliance files for EPSDT members and PCAs.
  • Track expiration dates for required documents including COR, Registry Abuse, background checks, and trainings.
  • Assist with preparation for internal audits, external reviews, and state monitoring activities.
  • Ensure documentation aligns with NMAC and Centennial Care audit expectations.
• Employment & Onboarding Support
  • Assist with administrative onboarding tasks for new PCAs and EPSDT staff.
  • Support E‑Verify documentation, COR tracking, Registry Abuse tracking, and background check file maintenance.
  • Maintain training, competency, and onboarding records per NM Medicaid requirements.
• Incident & Reporting Support
  • Receive, log, and route incident reports in accordance with internal policy and NM reporting standards.
  • Maintain secure incident documentation and tracking logs.
• Training & Education Support
  • Assist with scheduling EPSDT, PCA, and compliance trainings.
  • Maintain attendance records and training documentation for audit purposes.
• Communication & Customer Service
  • Serve as a professional contact for EPSDT members, families, PCAs, and internal staff.
  • Escalate concerns appropriately while maintaining confidentiality.
• Reporting & Data Management
  • Support data entry and maintenance of EPSDT trackers, logs, and reports.
  • Assist leadership with documentation requests and audit preparation.
• Marketing & Communications Support
  • Assist with preparation and distribution of the monthly company newsletter.
  • Support administrative aspects of outreach and marketing initiatives.

• High school diploma or equivalent;
  Associate’s or bachelor’s degree in healthcare administration or related field…