Project Manager, Program ​/ Project Manager, Operations Manager

We're a Branding and Communication agency that's purpose-driven. Our sole focus is to do good things for people, the planet, and animals, and we do that by working with people and organizations who want to do that too. Through insightful strategy and kick-ass creative, we help our clients scale and grow their impact.

When we started in 2013, we thought about what kind of agency we'd want to hire if the flip-flop were on the other foot. There are plenty of agencies out there doing beautiful work, but if making their quarterly numbers is their primary driver, turning down any client with a budget can get tricky. If they  all things to all people, how do you know what they really stand for?

Being true to ourselves makes us more creative because we genuinely care about what we  doing. Our partners appreciate us going the distance, and most importantly, they know we  who we say we are because we walk the walk.

Our studio is in Larkspur Landing, right by the ferries to San Francisco and next to the Country Mart. If you  looking for the big agency experience, then we  not your cup of tea, but if our purpose, clients, and work are what you  been searching for, then we  love to chat.

We  a four-day work week company, and the team isin the office full time.

This role will support all aspects of project management across our clients. The responsibilities include day-to-day project oversight, vendor communication and management, budget management, client interface, execution, and accountability.

Key tasks and responsibilities:

• Manage projects from end to end, from briefing through to reconciliation and debrief
• Deliver projects on time, on budget, and to agreed quality standards
• Cultivate strong and productive relationships with key client contacts, partners, and third-party resources
• Create and regularly update detailed project management timelines and documentation that ensure our team and the client have a clear view of program status, deadlines, and action items
• Provide clear communication to the client regarding scope, budget, schedules, project status, and action items
• Understand and operate within the client  own processes as needed to ensure effective and timely reviews and approvals
• Take an active role in developing new and relevant ideas & solutions that deliver on the client  objectives
• Identify and articulate project risks and concerns with our agency leadership, with ideas for resolutions
• Lead project meetings with clients and the agency
• Think strategically about brand & communication in order to negotiate project schedules, manage expectations, educate clients,and resolve issues
• Be the in-house expert for all project management software. Deliver training for new users as part of employee induction

• You are highly organized, with a very keen eye for detail
• You are process-driven with a methodical approach to your work
• You demonstrate a strong ability to manage multiple assignments at one time
• You  comfortable in front of clients and confident in your role
• You  a team player who is strong at collaboration and always willing to support others
• You are self-directed

• You enjoy and succeed at working well with others
• You show respect and consideration to all your colleagues, clients, and partners
• You listen and value the opinions of others
• You contribute to a positive and productive environment
• You take your work seriously, have fun doing it, and bring energy to a team

• A minimum of two years of project management experience in an agency environment
• Proven in managing and delivering projects on budget and on time
• Be a demonstrated self-starter and work well within a highly collaborative team
• Superior project timeline development, risk assessment, and prioritization skills
• Seasoned in managing multiple projects simultaneously
• Ability to work efficiently in a fast-paced environment under pressure
• Ability to simplify complex projects and articulate direction with the team
• Excellent written and verbal communication skills
• Provide accurate proofing skills to the team
• A high degree of proficiency in Google Workspace and Asana