Clinic Supervisor

Overview

Eye Care Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

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Clinic Supervisor —
Company: The Eye Institute of West Florida —
Location: Largo, FL —
Travel: Travel to our other offices in Clearwater, St. Petersburg and Tampa may be required as needed. We do pay mileage reimbursement!

• Full Time
• Our offices are open Monday-Friday 8am-5pm. You may need to work a little earlier/later as needed.

A Clinic Supervisor is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented.

• Execute day-to-day operations of the office by ensuring the following is completed:
  • Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
• Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
• Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
• Lead the office by guiding staff to success through focused support and coaching
• Ensure adherence to quality of care standards and foster culture of superior patient care
• Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
• Collaborate with Practice Manager and HR on employee relations and recruitment needs
• Collaborate with other Clinical Supervisors and Managers to develop creative approaches to areas of improvement
• Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
• Actively train employees on how to provide a world-class patient experience
• Act as the liaison between employees and the Clinical Manager and Corporate
• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
• Ensure the office and employees are always compliant with HIPAA
• Other duties as assigned

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Exhibit fair and compassionate leadership
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
• Ability to work weekends when applicable
• Commitment to work over 40 hours to meet the needs of the business
• Favorable result on background check required
• Must be able to provide proof of identity and right to work in the United States

• Minimum
  
  Required:
  
  High school diploma or GED equivalent
• Minimum
  
  Required:
  
  2 years of management in ophthalmology and/or optometry, or industry-related experience.

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferred

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

If you need assistance with this application, please contact . Please do not contact the office directly – only resumes submitted through this website will be considered.

Eye Care Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.