Associate Market Clinical Director

Associate Market Clinical Director – Chen Med

We’re unique. You should be, too. We’re changing lives every day—for both our patients and our team members. Are you innovative and entrepreneurial minded? Do you have an exceptional work ethic and ambition? Do you inspire others with kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

• Directs accountability for clinical outcomes and day‑to‑day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
• Ensures successful clinical operations and meeting/exceeding plan market earnings.
• Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
• Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
• Cultivates a center‑level physician culture that is fully aligned with and delivering on the Chen Med core model, core values & behaviors and service standards.
• Assists Clinical COE in training of new practitioners within the assigned centers.
• Participates in recruiting and interviewing PCP and specialist candidates.
• Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
• Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, and driving a local social media presence as part of the core responsibilities for the role.
• Monitors and supports overall market culture, responding with urgency to workplace concerns.
• Reviews/approves center‑level referrals and provides back‑up for market referral and delegated utilization authorizations.

• Assists Regional President with market quality and performance improvement initiatives.
• Oversees monthly scorecard reviews and, in conjunction with Clinical Leadership, delivers quarterly clinical metric analysis.
• Provides training to other Chen Med entities, as needed.
• Develops deep relationships with providers and key stakeholders in the market.
• Uses understanding of local market dynamics to drive clinical initiatives.
• Builds clinical credibility and trust to deepen relationships.
• Assists with implementation of cost reduction and market clinical strategies.
• Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
• Performs other duties as assigned and modified at manager’s discretion.

• Consistently demonstrates the following behavioral competencies:
  • Customer focus – Builds strong customer relationships and delivers customer‑centric solutions.
  • Demonstrates self‑awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Ensures accountability – Holds self and others accountable to meet commitments.
  • Drives results – Consistently achieves results, even under tough circumstances.
  • Develops talent – Develops people to meet both their career goals and the organization’s goals.
  • Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Interpersonal savvy – Relates openly and comfortably with diverse groups of people.
• Technical knowledge and skills:
  • Excellent clinical skills.
  • Knowledge and experience in a managed care delivery system.
  • Knowledge of clinical outcomes and quality improvement processes.
  • Experience with population risk management or complex chronic disease care management.
  • History as a natural teacher to fellow physicians.
• Other skills and abilities:
  • Good…