Licensed Optician - Eye Institute of West

Licensed Optician - The Eye Institute of West Florida

3 days ago Be among the first 25 applicants

Eye Care Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP‑affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

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Job Title:

Licensed Optician

Company:
The Eye Institute of West Florida

Location:

Largo, FL

Travel to our other offices in Clearwater, St. Petersburg and Tampa will be required as needed. We do pay mileage reimbursement!

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

• Full Time
• Our offices are open Monday-Friday 8am-5pm.
• You may need to work a little earlier/later as needed.

• High School Diploma or GED equivalent required
• Current Florida Optician License required
• Favorable result on Background Check required
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

• Promote frames and lenses recommended by the doctor to meet patient needs
• Adjust and repair glasses
• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests

A Licensed Optician will achieve a world‑class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services we offer.

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patients' wants and needs and sell to exceed their expectations
• Assist patients in selecting frames according to style and colour, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto‑lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning and organisation of fully stocked and well‑presented areas
• Follow all protocols to keep frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed

• Communication, interpersonal and negotiation skills
• Ability to read, analyse and interpret insurance forms
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organisation
• HIPAA:
  All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures
• Favourable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

• High school diploma or GED required.
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

• Current Florida…