Automotive Service Advisor

Benefits:

401(k) matching

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job description

Seeking a Service Writer with experience. Unfortunately we do not have time to train anyone from scratch at this time. We need an advisor with bare minimum of 3 years experience in a shop. Preferably an independent shop. We're a busy and fast growing automotive service center with lots of opportunity for growth.

Duties:

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document vehicle issues
• Generate repair orders and provide detailed explanations of recommended services
• Communicate with technicians to ensure timely completion of repairs
• Provide estimates for automotive services and obtain customer approval
• Coordinate with parts department to ensure necessary parts are ordered and available for repairs
• Maintain accurate records of customer interactions and transactions
• Process payments and handle cash transactions

Skills required for this job :

• Need to have a basic understanding of the anatomy of automobiles and how they work

• You must know how to dress nicely and keep good hygiene

• Must be able to operate a computer and type efficiently

• Automotive service knowledge, including understanding of vehicle maintenance and repair processes

• Strong communication skills, both verbal and written

• Excellent customer service skills, with the ability to build rapport with customers

• Detail-oriented with strong organizational skills

• Ability to work in a fast-paced environment and prioritize tasks effectively

• Proficient in computer systems and software used for generating repair orders and invoices

• Cash handling experience is preferred

If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $70,000 - $100,000 per year , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

Benefits:

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Health insurance

401k matching

Shift:

Day shift

Work Days:

Monday to Friday

No weekends

Experience:

Service writing: 3 years (Required)

Work Location:

In person