Business Office Manager

At Solaris, we believe in quality, integrity, and exceptional service. We’re passionate about creating a positive, compassionate environment where everyone has the opportunity to make a difference. If you’re ready to be a part of a team that values integrity, honesty, and a fun work atmosphere, we want you to join us!

The primary purpose of your job position is to direct the overall Business Office activities in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by the Administrator, to assure the proper administrative procedures are maintained at all times in accordance with current federal, state, and local standards, guidelines and regulations, and Solaris Health Care’s established policies and procedures.

Based on the standard facility-level Business Office Manager (BOM) responsibilities, this role is elevated to a Regional level. You are responsible for maintaining the administrative and financial integrity of multiple facilities by providing high-level oversight, training, and operational support.

While You Will Perform The Essential Functions Of a Business Office Manager, Your Primary Focus Is On Regional Consistency, Training, And Troubleshooting

• Training & Mentorship:
  Lead the orientation and onboarding of new facility-level Business Office Managers. Ensure they are trained in Solaris Health Care policies, electonic business office systems, and federal/state regulations.
• Cash Management Support:
  Assist facilities with posting cash receipts to the Aged Accounts Receivable journal and matching EFT wires/checks to appropriate payor RAs.
• Census Oversight:
  Provide expert-level reconciliation of manual daily census records against electonic business office systems system reports to ensure billing accuracy across the region.
• Operational Coverage:
  Serve as the primary "interim" BOM to cover time-off requests or vacancies, ensuring no disruption in billing, payroll, or resident trust fund management.
• A/R Troubleshooting:
  Assist facilities in researching past-due accounts, reviewing aged receivables, and preparing for AR/Board meetings as required.
• Compliance & Audit:
  Ensure all regional facilities maintain financial folders and billing manuals in accordance with current standards and Solaris Health Care policy.

• Cross-Department Coordination:
  Work closely with Regional teams, Administrators, and Department Heads to align business office activities with clinical and operational goals.
• Staff Development:
  Participate in Quality Assurance Performance Improvement (QAPI) programs and "Doing What’s Right" classes at a regional level.
• Resource Management:
  Identify waste in supply usage and assist facility BOMs in developing specifications for office orders.

• Education & Experience:
  
  An Associate’s degree in Accounting or a related field is required, though significant experience (2+ years) in business office operations is preferred.
• Technical Proficiency:
  Advanced knowledge of electonic business office systems systems, Medicare/Medicaid/HMO billing forms, and A/R ancillary charge inputs.
• Communication:
  Must be able to speak and write English clearly and deal tactfully with government agencies, residents, and staff.
• Adaptability:
  Ability to travel between facilities and work beyond normal hours during emergencies or post-disaster evacuations.
• Physical Demands:
  Primarily sedentary work (lifting up to 10 lbs occasionally) but requires intermittent movement throughout the workday.

You will be subject to frequent interruptions and may occasionally deal with hostile or emotionally upset residents and family members. This role involves potential exposure to infectious diseases (e.g., TB, Hepatitis

B) and hazardous chemicals, for which training and vaccinations are provided.

Associates degree in Accounting or related field or two (2) years of experience.

Previous experience in business office operations preferred.