Assistant Manager San Bernardo Ave

Job Description

We are seeking a dynamic and motivated Assistant Manager to join our team at 4301 San Bernardo Ave in Laredo, United States. As an Assistant Manager, you will play a crucial role in supporting daily operations, leading staff, and ensuring exceptional customer service in our fast-paced environment.

• Assist the Store Manager in overseeing daily operations and achieving business goals
• Lead, motivate, and train team members to maintain high performance standards
• Ensure excellent customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience
• Manage inventory, including ordering, receiving, and organizing merchandise
• Handle cash transactions, prepare financial reports, and maintain accurate records
• Create and adjust employee schedules to optimize staffing levels
• Implement and enforce company policies and procedures
• Contribute to a safe and clean store environment
• Identify opportunities for improvement in store operations and customer service
• Step in for the Store Manager when necessary

• 2-3 years of experience in retail or service industry
• 1-2 years of supervisory experience
• Proven leadership skills with the ability to motivate and develop team members
• Strong customer service orientation and problem-solving abilities
• Proficiency in inventory management and cash handling procedures
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends, and holidays"li>
• Proficient in using POS systems and Microsoft Office suite
• High school diploma or equivalent required;
  Bachelor's degree in Business Administration or related field preferred
• Knowledge of retail operations, customer service best practices, and sales techniques
• Ability to stand for extended periods and lift up to 25 pounds
• Strong organizational skills and attention to detail

• Depth perception
• Ability to differentiate between hot and cold surfaces

• Most tasks are performed from a standing position

• For short distances for short durations

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3  x 1.5
• Cases are usually lifted from floor and stacked onto shelves up to 72 inches high

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24-30 and requires a force of up to 7.5 pounds to push
• Trays may also be pulled

• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

• Forward bending at the waist is necessary at the pizza assembly station
• Toe room is present, but workers are unable to flex their knees while standing at this station
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
• Forward bending is also present at the front counter and when stocking ingredients

• Performed occasionally to stock shelves and to clean low areas

• Reaching is performed continuously; up, down and forward

• Eye-hand coordination is essential; use of hands is continuous during the day
• Frequently activities require use of one or both hands
• Shaping pizza dough requires frequent and forceful use of forearms and wrists