Claims Adjuster - Commercial Auto

HR & Compliance Manager at New Horizon Insurance Company

Claims Adjuster - Commercial Auto in Laredo,TX area

Responsibilities:

• Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.), gather facts of the loss and clearly explain the claims process
• Assess coverage, identifying and addressing potential coverage issues
• Determine liability and document the claim file with details of the claim investigation
• Communicate to applicable parties the rationale behind coverage or liability decision
• Document information obtained regarding damages and resolve within assigned authority limits
• Manage the assignment of claim to material damage for inspection and repairs
• Maintain files notes and correspondence while performing multiple task associated with a fast-paced environment
• Alert claims supervisor in the event of potential fraud, recovery escalation on the claim

Qualifications:

• 1+ years of experience in handling commercial auto bodily injury claims - preferred
• Texas All Lines Adjuster License - required upon hire
• California Adjusters license – required within 90 days of hire
• Bilingual in English and Spanish – required
• Ability to multi-task in a fast-paced environment
• Effective communication skills and ability to clearly document and communicate the basis for decisions made
• Excellent written skill that demonstrate clear, profession and succinct communication for file documentation, internal communications and external correspondence
• Strong organization and time-management skills
• Courteous and professional telephone communications
• Ability to work in a team environment

Benefits available for full time employees:
Generous paid time off package

Company sponsored medical, dental and vision plans + 401(k), cafeteria plan.

Job Type: Full-time

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Adjusting Commercial Auto - BI: 1 years (Preferred)

Language:

• Spanish (Required)

License/Certification:

Work Location: Remote

• Associate

• Full-time

• Finance, Administrative, and Analyst

• Insurance