Dispatcher, Grant Funded, Sheriff's Department

This position is responsible for receiving 911 calls and processing dispatching services to other agencies in response to emergency calls associated to dispatch.

• Monitors radio and maintains contact with all units on assignments; monitors safety status and locations.

• Receives and processes 911 emergency and non-emergency calls; determines the nature and location of emergencies.
• Provides guidance to victims and families of victims in emergency situations.
• Operates the Computer Aided Dispatch (CAD) system to enter and retrieve information.
• Receives and processes vehicle registration requests, driving records, and warrant information.
• Enters, modifies, cancels and clears warrants.
• Monitors assigned building surveillance systems.
• Monitors gate operation to ensure authorized access.
• Perform any other duties as assigned.

• Knowledge of relevant federal and state laws and local ordinances.
• Knowledge of county and department policies and procedures.
• Knowledge of National Crime Information Center (NCIC) procedures and rules.
• Knowledge of Webb County streets and roads.
• Knowledge of fire and Emergency Medical Service (EMS) dispatch procedures.
• Skill in multi-tasking.
• Skill in operating phones, radios, and computer programs effectively in stressful situations.
• Skill in planning, organizing, analyzing, decision making, and problem solving.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.
• Skill in dealing professionally with people experiencing all levels of emotions.
• Skill in completing correspondence and administrative reports.
• Ability to communicate orally and in writing in the English language and orally in the Spanish language.
• Must have a high school diploma or GED from an accredited institution.
• Must have at least one ( 1 ) year of work experience.

• The work consists of related dispatch duties. The need to respond to emergency situations contributes to the complexity of the position.
• The purpose of this position is to dispatch personnel in response to emergency and non-emergency calls for service. Successful performance contributes to the department's efficient and effective response to emergencies.

• Occasionally Ascending or descending ladders, stairs, scaffolding, ramps, poles.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving to accomplish tasks or moving from one worksite to another.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Working in low temperatures.
• Working in high temperatures.
• Working in noisy environments.
• Light work that includes carrying objects up to 20 pounds.

• Constantly Communicating with others to exchange information.
• Repeating motions that may include the use of wrists, hands, and/or fingers.
• Sedentary work that primarily involves sitting/standing.

• Must possess a valid and current driver's license.
• Drug and Alcohol Policy applies to this job. Pre-employment drug/alcohol testing, Motor Vehicle Record (MVR) and criminal background checks are required.
• This position is covered by Civil Service; therefore, is subject to the Civil Service Rules and Regulations in addition to all other Webb County policies.

Valid Texas Driver’s License
* * If the applicant holds an out-of-state license, a State of Texas Driver’s License must be obtained prior to employment.