Member Services Representative

Join to apply for the Member Services Representative role at Fitness Ventures, LLC (Crunch Fitness).

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check‑in
• Answer phones in a courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere that makes members feel welcome
• Facilitate all member requests or forward to a manager
• Always maintain a professional disposition
• Sell retail products
• Schedule member services: tanning, hydro‑massage, etc.
• Facilitate payment of member services in accordance with company procedures
• Know club facilities, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Team Member Handbook

• Obtain or maintain a valid Child/Infant CPR Certification
• Experience working with children
• Certifications as local/state laws require

• Lift 10 lbs. on occasion
• Stand, bend, and squat frequently
• Climb and hang decorations when needed

• All applicants מסוג possess a high school diploma or equivalent (e.g., GED)