Customer Service Rep; San Bernardo Ave

About Us

Rainbow Pizza, dba Domino’s, is a locally owned and operated Domino’s franchise dedicated to providing excellent service, quality food, and a positive team environment. We take pride in delivering hot, fresh pizza and great customer experiences while supporting our employees and the communities we serve.

As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. Enthusiastic customer communication, a positive personality, and punctuality are essential to success in this role. You must maintain a professional appearance in accordance with Domino’s and Team Dynamic image standards – you are the face of the brand!

• Greet customers enthusiastically and take orders with a smile.
• Operate, clean, and maintain all store facilities and equipment.
• Take inventory, stock ingredients from delivery area to storage, and complete associated paperwork.
• Prepare products according to Domino’s specifications and guidelines.
• Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
• Add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Make correct monetary change.
• Use a computer keyboard, touch screen, and foot-paddle comfortably.
• Coordinate with coworkers and customers, meet strict quality control standards, and make sound ethical judgments in a timely manner.

• Stay standing for the majority of the shift in a standing position on ceramic tile or linoleum surfaces.
• Walk, crouch, squat, stoop, bend, and use stairs as needed.
• Lift, carry, and stack items weighing up to 50 pounds, sometimes using a hand truck.
• Push and pull trays on dollies, requiring up to 7.5 pounds of force.
• Use hand–eye coordination for shaping dough, maneuvering pizza peel and cutter, and manipulating product packaging.
• Perform repetitive tasks, including reaching, touching, using hands continuously, and maneuvering equipment.

• 16 years of age and older.
• Must pass a background check.
• Ability to multitask and manage time effectively in a fast‑paced environment.
• Bilingual (English/Spanish) capabilities are a plus.
• Remain calm and professional in challenging situations.
• Flexible schedule, including availability for evenings, weekends, and holidays as needed.

• Depth perception and ability to differentiate between hot and cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, and analyze and compile data.