Ticket Seller

POSITION:
Part-Time Box Office Ticket Seller DEPARTMENT:
Finance

REPORTS TO:

Box Office Manager Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Part-Time Box Office Ticket Seller for ASM Global/Sames Auto Arena. Responsible for selling tickets for shows and events by performing the following duties.

Include the following:

• Opens and/or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons, accepts payment and makes change accurately.
• Maintains accurate counts when selling hard tickets or accesses computer for count of computer printed tickets.
• Completes daily sales reports. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
• Fills reservations for seats by mail, and handles Will‑Call window according to procedures, or other related duties assigned by supervisor.
• Demonstrates excellent customer service skills, responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning upcoming events.
• Files various records and reports. Performs related clerical work assigned.
• Maintains confidentiality concerning upcoming events
• Maintains a professional attitude and appearance.
• Performs other duties as assigned by the Box Office Manager.

Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma/G.E.D is required and a minimum six (6) months experience in box office or banking is strongly preferred.
• Bi‑lingual (English/Spanish) is strongly preferred

• Excellent communication skills in both English and Spanish.
• Ability to count money, make change, and handle cash accurately.
• Ability to listen and follow instructions.
• Ability to work independently and as a member of the team.
• Excellent customer service skills
• Ability to work flexible hours including evenings, weekends and holidays, as needed.

• Ability to input data into a computer to record sales transaction.

• MUST BE 18+ YEARS OLD TO APPLY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Daisy Olivas

Sames Auto Arena/ ASM Global

6700 Arena Blvd.

Laredo, TX 78041