Field Service Technician

Field Service Technician

Direct Hire – Nov 3 2025 – Control System Integrators, East Lansing, MI.

Employment Type: Full-Time

Benefits Offered: 401K, Dental, Life, Medical, Vision

Why Work Here? We are a growing automation team with a diversified client base! At CSI, our mission is to be "solutions first". We are always looking for people who want to join us in our pursuit and be part of a team that delivers on that promise.

CSI is seeking a Field Service Technician to join our growing team.

• Travel to customer sites (50%–70%) to install, commission, and service control panels and automation systems.
• Perform electrical and mechanical assembly, wiring, and panel integration.
• Conduct system troubleshooting—both hardware and software—on‑site and remotely.
• Modify and troubleshoot basic Allen‑Bradley PLC programs as needed.
• Work directly with customers to identify and resolve system issues and ensure satisfaction.
• Read and interpret electrical schematics, wiring diagrams, and mechanical drawings.
• Document service activities, system updates, and field modifications accurately.
• Maintain a professional attitude and communication with customers and team members.
• Ensure all work meets safety standards and company quality requirements.

• Minimum 2 years of experience in panel building, electrical systems, or industrial automation.
• Proficiency with electrical schematics, control wiring, and panel layout.
• Basic experience with Allen‑Bradley PLCs (RSLogix / Studio 5000) for programming and troubleshooting.
• Strong diagnostic and problem‑solving skills—hardware and software.
• Ability to work independently in the field and collaborate effectively with others.
• Excellent communication and customer service skills.
• Willingness and ability to travel 50%–70% (domestic and/or international).
• Valid driver’s license, eligible to obtain passport, and ability to meet travel requirements.

• Experience with HMI programming (Factory Talk, Panel View, etc.).
• Familiarity with VFDs, motion control, and industrial communication protocols (Ether Net/IP, Modbus, etc.).
• OSHA or electrical safety training.
• Experience in system commissioning or field service environments.
• Excellent physical condition and flexibility to work long shifts.

• Competitive pay based on experience.
• Travel expenses covered.
• Health, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for professional growth and technical training.