Assistant Store Manager; Saginaw Hwy

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The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The role is a development position aimed at those aspiring to become a Retail Store Manager.

• Assist in recruiting, interviewing, selecting, and retaining store employees.
• Assist in managing and developing store employees for optimal performance in sales and store operations.
• Assist in developing teams selling skills.
• Assist in educating the team about the products sold in store.
• Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
• Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
• Obtain product knowledge about all products as well as awareness of current product launches and promotions.
• Create relationships with customers to suggest products.
• Meet or exceed store sales and operational goals.
• Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
• Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
• Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including recommending process improvements, trainings, marketing strategies, and product offerings.
• Manage all store operations daily, including inventory, cash handling, staffing, customer service, and cleanliness.
• The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
• Open and close the store.
• Work full‑time hours, including evenings, weekends, and holidays.

• Written and Communications
• Customer Service
• Microsoft Office
• Store Operations
• Basic math of adding and subtracting

• At least 21 years or older
• Completion of high school degree
• Flexible to work weekends and holidays
• Flexible to work 12 hour shifts at times
• Standing for long periods of time
• Ability to lift up to 50 pounds

• Health, dental, vision, life insurance effective after 60 days of employment.
• Merchandise discounts.
• Development and growth opportunities.
• Merit increases bi‑annually.
• Recognition Program.
• Monthly bonus potential.

Mid-Senior level

Full‑time

Sales and Business Development

Retail

Lansing, MI

$90,000.00 – $