Patron Services Coordinator - Delta Township District Library; Public Health AmeriCorps

Applications reviewed on rolling basis. Interviews to begin immediately.

INGHAM COUNTY HEALTH DEPARTMENT PUBLIC HEALTH AMERICORP is a national service program. Members are not employees or interns.

Term of Service: 4/06/2026 to 09/30/2026

Slot Type and Minimum Service

Hours:

Half Time; 900 Hours (average of 34-36 hours/week)

Living Allowance: $11,000, disbursed in equal bi-weekly increments across service term

Reports To: Rebecca Campbell, Community Relations Coordinator

The Delta Township District Library serves the community in a variety of ways beyond physical materials. Communication with our users to understand their needs is not a one-time assessment. It is a continuous, embedded practice across all departments. We use a variety of formal and informal methods to build trust, listen deeply, and respond meaningfully to our community. With many resources to address food insecurity, promote gardening, provide public health resources, and uplift and support our youth, the library works to make the lives of our community members better.

The Michigan Youth Mental Health Corps (MI YMHC) was created via a public-private collaboration with a robust set of partners. The Corps will address the growing needs of young people while creating career pathways to address the national shortage of mental-health professionals. MI YMHC participants are a select sub-set of Ameri Corps members serving through one of several Michigan’s Ameri Corps programs engaged in MI Youth Mental Health Corps activities.

Corps members serving as Youth Mental Health Corps participants will be trained as navigators serving young people in schools and community organizations. MI YMHC Ameri Corps Members will gain valuable on-the-job experience and earn credentials to advance their career in the following career pathways:

• Community Health Worker Pathway:
  Ameri Corps Members interested in serving as Community Health Workers (CHWs) will be able to earn a Community Health Worker (CHW) state certification. This certificate indicates that a member has met specific State of Michigan training and competency requirements to provide Medicaid reimbursable CHW services. Members in this pathway will participate in robust training and development that align with the skillset necessary for a successful career as a CHW in a variety of settings.

The Patron Services Specialist will work with the Community Relations Coordinator to assist community members facing a number of challenges. The specialist would be helping the overall health of the community by assisting with mental health, housing challenges, food insecurity, facilitating the healthcare system, and supporting youth mental health.

• Connect clients with community resources and services
• Collaborate with healthcare providers, schools, and other organizations
• Engage and support youth by building strong relationships with patrons
• Provide educational programming to youth about the impact of stress on the body
• Coordinate with the Youth Staff to create meaningful content for parents and kids.
• Attend meetings with both the Community Relations Coordinator and the Head of Youth Services
• Conduct surveys and interact with patrons on a regular basis
• Share statistics or information to the Director for the board packet before first of every month
• Attend meetings and join committees
• Expand community partnerships and inter-agency interactions

• Ability to problem solve and think critically
• Ability to provide culturally competent support to patrons, and engage with socioeconomic stressors.
• Ability to successfully work independently and in a team environment.
• Ability to plan and manage multiple projects simultaneously.
• Strong written and verbal communication skills.
• Strong interpersonal and relationship management skills.
• Strong organizational skills and attention to detail
• Upon selection: ability to complete online Community Health Work certification (free 13 week program) through the MI Youth Mental Health Corps/Wayne State University to provide mental health programming to youth. Hours spent on certification are…