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Operations Manager General Management Program / Project Manager

SLA-Driven Call Center Operations Manager

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-03-03
Job specializations:
  • Management
    Operations Manager, General Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 111400 - 150000 USD Yearly USD 111400.00 150000.00 YEAR
Job Description & How to Apply Below
A federal services organization in Lansing, Michigan is seeking a Call Center Operations Manager to oversee daily operations, manage staff, and ensure compliance with federal privacy standards. Ideal candidates will have significant experience in project management, effective communication skills, and the ability to analyze operational processes. The compensation for this role ranges between $111,400 and $150K, coupled with a comprehensive benefits package.
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