IMS Digital Business Unit Leader

IMS Digital Business Unit Leader – Arcadis

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. With over 36,000 people in more than 70 countries, we are dedicated to improving quality of life and solving complex challenges together.

We are seeking a Lead for the Intelligent Mobility Services (IMS) Digital business line within the IMS and Mobility Global Business Area. The role will manage the associated P&L to grow revenue and margin, while enhancing our brand and leading position across our digital products.

The dimensions of this role include leading the development and execution of our digital strategy built around clients to provide integrated solutions of human + digital. Working closely with account leaders across the organization to support the execution of our digital strategy and sales of our digital products.

While our remit is global, the role will be primarily focused on Canada and the US. Location is flexible and can be in any major urban area.

• P&L Leadership
  • Lead, in collaboration with the Sales Director and IMS Business Area Director, the development of the digital strategy, through multi-year plans to accelerate growth, increase net revenue and grow market share within the Sector.
  • Digital products would include existing Arcadis products (Transit Suite, Traveler Information, etc.) and products developed in cooperation with our ecosystem partners (Roadway Safety, Bridge Health, etc.).
  • Take a leadership role with project teams providing direction and technical advice as needed.
• Client Management
  • Champion the use of client experience surveys, their completion and feedback. Proactively work towards strengthening and broadening client relationships.
  • Lead business development activities focused on key clients in state, regional and municipal governments and authorities.
  • Lead the continued development of value propositions and services related to the propositions IMS provides.
• People Management
  • Maintain a culture that is client‑centric, innovative and people‑focused to ensure ongoing client satisfaction, cutting edge solutions and engagement of staff.
  • Manage resources with particular attention to recruitment, retention and the establishment of robust succession plans for all key positions, to maximise opportunity, delivery and profitability.
  • Build an effective and enduring relationship with other Arcadis teams locally and globally.
• Industry Engagement
  • Build a strong reputation and a vast network of contacts in industry.
  • Be a thought leader in the application of technologies to solve transportation challenges for our clients.
  • Engage and host events within the industry.

• A bachelor's or master's degree related to transportation system planning, engineering or management.
• 10 years of experience, with a proven track record of leading teams, projects and P&Ls.
• Experience as a senior technical expert in the application of technologies in the mobility space.
• Demonstrated ability to lead, with good influencing, motivating and delegation skills.

• Well established client management and business development skills in a consultancy environment.
• Well-developed commercial skills, including familiarity with contractual conditions and procedures, and experience of taking commercial responsibility for major projects, programs and businesses.

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills‑based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

We are an equal…