Water Treatment Service Technician

Service Technician

Chem‑Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top‑tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognises results while embracing the importance of work/life balance.

• Perform assigned water testing and sampling as required
• Communicate, record, and maintain relevant information regarding treatment operations
• Schedule service and sales calls, including daily, weekly and monthly reporting
• Accurately report service calls
• Perform diagnostics on water treatment equipment: reverse osmosis systems, water softeners, and other water treatment/conditioning systems.
• Determine system condition, identify malfunctions, and take corrective actions
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
• Assist in identifying additional service needs and opportunities while developing and implementing customised solutions for our customers
• Maintain customer chemical inventory which may include lifting
• Other duties as assigned

• Must reside in the greater Central Michigan area.
• Highly motivated, self‑starter with the ability to build relationships
• 3‑5 years of work experience in a field using mechanical principles
• Experience in the water treatment or related industry a plus
• Ability to work flexible schedule, some weekends required
• Very organised with exceptional follow‑through abilities
• Ability to multi‑task in an active working environment
• Able to pass a drug and background check per the company requirements
• High School Diploma or equivalent
• Knowledgeable in MS Office applications
• Knowledgeable in a CRM software or related systems
• Knowledgeable in using a computer, tablet, smart phone, and other work related technology
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
• Work is conducted both indoors and out with varying environmental conditions
• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
• MUST be in good physical ability – the job requires frequent walking to and from worksite.
• Valid driver’s licence and acceptable motor vehicle record (DMV record will be checked)

• Medical insurance
• Vision insurance
• 401(k)

Equal Opportunity Employer

Join CHEM‑AQUA team and start your career today!
Please submit your resume. Be sure to include your contact information.

To learn more about our company, please visit