Experienced Field Investigator SIU

Join to apply for the Experienced Field Investigator -- SIU role at Auto-Owners Insurance

Direct message the job poster from Auto-Owners Insurance

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator to join our team. The position requires the following, but is not limited to:

• Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company’s business.
• Provide customer service to agents, insureds and others in the course of handling claims to their conclusion.
• Meet with people involved with claims. Occasionally this may be outside our office environment.
• Increase the role as a trainer/resource for branch associates in the Claims Department.
• Analyze and investigate to identify issues which may warrant additional investigation.

• Investigate and determine disposition of claims.
• Provide prompt, professional service to stakeholders throughout the claims process.
• Meet with claimants and involved parties as needed, including offsite meetings.
• Support training and guidance for branch associates within the Claims Department.
• Identify issues that may require further investigation.

• Bachelor’s degree or equivalent experience
• Prior law enforcement is preferred but not required
• Ability to handle conflict comfortably
• Field Claim Rep with Auto and Field experience preferred
• Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents
• Ability to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment
• Ability to write reports and compose correspondence
• Excellent verbal and written communication skills and good interpersonal skills
• Able to understand mathematics and financial documents
• Ability to interact tactfully with diverse individuals
• Valid driver’s license and driving record consistent with underwriting guidelines
• Ability to organize work and maintain a professional image

Auto-Owners offers a wide range of career opportunities with a friendly work environment, structured training, employee mentoring, and a competitive compensation/benefits package. This includes a base salary, matched 401(k), fully-funded pension plan (once vested), bonus programs, and generous paid time off (holidays, vacation, personal time, and sick leave).

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other, Information Technology, and Management
• Industries:
  Insurance

References:
Referrals increase your chances of interviewing at Auto
- Owners Insurance. Sign in to set job alerts for “Field Investigator” roles.