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HelpDesk/Support Technical Support IT Support

End-User Tech Support Analyst – Frontline IT Help Desk

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Farm Bureau Insurance of Michigan
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
A regional insurance company located in Michigan seeks an Agency Support Analyst to provide Level I technical support for up to 2,400 end-users. The role involves proactive communication regarding system issues, problem analysis, and resolution in a call center environment. Ideal candidates should have a high school diploma and three years of relevant experience, with a solid understanding of insurance concepts and strong communication skills.

The position offers a comprehensive benefits package, including medical, dental, vision, and 401K.
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