Learning Technology Specialist

Reports To: Technology Operations Manager
Department/Team: Technology Operations
Supervisory Responsibilities: None

FLSA Status
:
Non‑exempt

Location
:
Lansing, MI office and remote, per the hybrid work guidelines:

Posting Salary Range
: $26.97 - $30.05/hour

Michigan Virtual is seeking a Learning Technology Specialist I to support and improve our LMS and SIS platforms that power digital learning statewide. This role is ideal for someone who enjoys solving technical problems, supporting educators and professionals, and contributing to system improvements through automation and AI. If you’re detail‑oriented, dependable, and thrive in a dynamic environment where accuracy and adaptability matter, we’d love to hear from you.

• The Learning Technology Specialist I supports Michigan Virtual’s learning platforms, including Student Information Systems (SIS) and Learning Management Systems (LMS).
• The Specialist resolves issues for internal teams and customers, supports projects, and assists with system administration and troubleshooting across platforms.
• The Specialist also supports system improvements, including the use of AI and automation, to improve workflows, system efficiency, and user experience.

• Priorities and needs may change, so the role requires flexibility, adaptability, and dependability while maintaining a high standard of quality.
• This role is best suited for someone with experience working in LMS and SIS environments, who is motivated by supporting educators and professionals, delivers high‑quality technical support, and takes pride in accurate, detailed work.
• Success in this role requires the ability to consistently follow routine processes, maintain a high level of precision, and ensure data is handled correctly.

Michigan Virtual is a Lansing‑based nonprofit 501(c)(3) organization dedicated to advancing education through research, innovation, policy, and digital learning solutions.

Our mission is to maximize learning and teaching by bringing together the best in people and technology.

Our vision is to be Michigan's leader in innovation in education.

We serve over 300 full‑ and part‑time employees who are passionate about making a difference for students, educators, and families across Michigan.

• We believe in a culture of caring. At Michigan Virtual, every team member is welcomed, heard, and valued.
• Our monthly Culture Committee creates opportunities for connection, reviews staff feedback, and champions a positive workplace.
• We emphasize professional growth and continuous learning for all of our employees.
• Our highly collaborative workplace fosters opportunities to use your unique skills, abilities and perspectives in service of our partners and constituents.
• Medical, dental, and vision coverage effective on your date of hire
• 403(b) retirement plan with employer match
• 160 hours of vacation and 72 hours of sick leave annually
• Flexible scheduling and hybrid work options
• Social events, like holiday outings, picnics, and volunteer opportunities
• A supportive, people‑first work environment

Work That Makes a Difference. Culture That Makes It Possible.

Apply now and help us build the future of education in Michigan! A member of our Human Resources team will review applications materials throughout the posting. Yes, all submissions are reviewed by a real person! If you are selected to move forward in the process, we will reach out with details. If you are not moved forward, we will let you know that, as well.

We will start this process after the posting closes in mid‑March.

• Support the daily operations of the learning technologies, including user account creation, enrollments, course setup, and course copying.
• Serve as the day‑to‑day learning technology support for Michigan Virtual staff, troubleshooting technical issues and escalating as needed.
• Monitor and manage tier 2 support tickets; collaborate with customer‑facing team members and subject matter experts to resolve issues efficiently.
• Maintain accurate and consistent data entry across systems; perform regular audits to uphold data integrity and…