Business Process Analyst

Job Overview

The ideal candidate will have experience mentoring others and a proven track record in the subject matter area of business analyst/quality assurance process and process improvement in an Agile environment using Azure Dev Ops as the tool. This position requires strong oral/written communication skills. This position is onsite 2 days per week in Lansing, Michigan, so please only apply if you are local to the area.

• IT Business Analyst experience
• Training background (experience using training/teaching tools such as Figma, Visio, etc.)
• Quality Assurance knowledge/testing experience
• Azure Dev Ops Knowledge (comfortable with creating epics/features for projects)
• Experience with as‑is/to‑be processes and content creation
• Experience with creating product roadmap
• Agile experience
• Experience engaging in business process analysis, understanding customer business process requirements, and translating those requirements into business and technical documentation and specifications
• Experience documenting requirements in the form of user stories and acceptance criteria
• Experience developing and maintaining technical documentation
• Ability to effectively communicate with technical and non‑technical stakeholders
• Bachelor’s Degree

50% effort on requirements gathering for an upcoming IT project. 50% of effort to use existing templates to create content/reference material for business analyst and quality assurance roles and business subject matter experts to create cohesiveness between business, technical staff, and the project management office. This will also benefit Prod Support activities in terms of managing the Azure Dev Ops backlog, user stories, and Azure Dev Ops cards for work progress.

Responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, and understanding the business requirements thoroughly to communicate business need and system functionality to technical and non‑technical stakeholders, project team members, and the user community.

Work with the project team and stakeholders to examine existing and future‑state business processes, data, and systems, guiding the gathering of business requirements related to desired system functionality.

Provide training/shadowing/coaching to existing and upcoming BA/QA roles and SMEs and tailor existing content and processes to the business area needs using provided templates.

Facilitate requirement gathering meetings to identify impacted business processes and document the project business requirements; coordinate with the product owner, UI/UX architects, database administrators, developers, QA testers, and others.

Maintain the project backlog during Agile projects, set priorities with the product owner, and ensure adherence to the project schedule and scope.

Ensure appropriate stakeholder inclusion for data requirements and resolve critical IT issues related to the role.

Provide information and analysis for Build vs. Buy project decisions and understand project benefits and impacts of changes to scope or requirements.

Ensure deliverables for the project are completed, reviewed, and approved in alignment with area processes.

Contract position based out of Lansing, MI. Onsite 2 days per week; hybrid work schedule. Final date to receive applications:
January 20, 2026.

Pay range: $50.00 - $60.00 per hour.

Benefits (may be subject to eligibility and specific elections):

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.