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IT Support HelpDesk/Support Technical Support Systems Administrator

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 41600 USD Yearly USD 41600.00 YEAR
Job Description & How to Apply Below
A leading multinational IT services company is seeking a Service Desk Support Analyst to provide first-level technical support in a dynamic environment. This entry-level position involves managing incidents and requests using ITIL practices, troubleshooting Windows and Microsoft 365 issues, and ensuring effective customer service. Ideal candidates will have a Bachelor's degree in a relevant field and a strong willingness to learn.

The role requires relocation to Mesa, AZ, with a starting salary of approximately $41,600 annually, plus benefits.
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