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Event Manager / Planner Customer Service Rep

Shipboard Concierge Leader: Luxury Guest Experiences at Sea

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: The Walt Disney Company
Full Time position
Listed on 2026-03-08
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading cruise line seeks a Shipboard Concierge Manager to enhance customer experiences and manage Concierge services. In this role, you'll provide personalized itinerary planning and ensure the highest quality service for guests. Candidates should have at least two years of hospitality experience and be self-driven to work well autonomously. This position requires excellent communication skills and the ability to create a welcoming environment, ensuring all guest requests are handled promptly and efficiently.
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