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Clinical Program Manager

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Universal Hospital Services Inc.
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: CLINICAL PROGRAM MANAGER

Responsibilities

Job description:

Position Summary

Responsible for team collaboration and provision of all aspects of patient care and therapy.

Essential Duties and Responsibilities
  • Responsible for overseeing a cohesive team within assigned program.
  • Responsible for implementation of clinical programming with assigned program.
  • Provides direct supervision to primary therapist in assigned program.
  • Demonstrates clinical knowledge in the areas of assessment, diagnosis, treatment planning, implementation, and documentation in electronic medical record.
  • Responsible for updating and collaborating with referents.
  • Participates in daily and/or weekly staff meetings regarding each patient and gives recommendations.
  • Provides therapy services for individuals assigned to caseload.
  • Utilizes agency endorsed patient-centered therapeutic interventions and rapport-building practices, including motivational interviewing techniques, to non-confrontationally enhance consumer insight regarding diagnostic and usage patterns.
  • Documents treatment episodes, contacts, treatment plans and sessions according to periodicity and content requirements.
  • Demonstrates history of staff development.
  • Maintains appointed continuous caseload of actively engaged individuals.
  • Responds to crisis as needed.
  • Performs other duties as assigned.
Qualifications Knowledge,

Skills and Abilities
  • Ability to inspire patient confidence in the FRN Staff and the FRN Model of Treatment.
  • Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.
  • Working knowledge of 12-step, DBT and MI technique and programs.
  • Excellent verbal and written communication skills required.
  • Excellent organizational skills with the ability to prioritize workload and meet deadlines.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Exceptional analytical and problem solving skills.
  • Proven ability to handle multiple projects under pressure.
  • Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.
  • Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, PowerPoint).
  • Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
  • Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
  • Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
Education and Experience
  • Master’s degree in psychology, social work, or related field required.
  • Licensure or licensure eligible required. Drug and alcohol certification preferred.
  • Minimum 3-5 years experience in mental health or substance abuse field required.
  • Minimum 2-3 years experience in Motivational Interviewing, Dialectical Behavior Therapy, young adults and women/mens issues.
Work Environment and Physical Demands
  • Sits, stands, bends, lifts and moves intermittently during work hours.
  • Must be able to lift, push, pull and/or move up to 25 pounds.
  • Position requires a great deal of work on the computer requiring manual dexterity and visual acuity.
  • Ability to be physically mobile, climb stairs, traverse the campus on uneven, hilly terrain.
  • A current, valid driver’s license is required for frequent business travel between locations.
  • Minimal overnight travel required.
  • Due to the 24/7 operational demands, must typically be available after normal working hours and on holidays to manage emergencies that may arise.

Job Type: Full-time

Benefits
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
Work Location

In person

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Position Requirements
5+ Years work experience
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