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Customer Service Rep Customer Success Mgr./ CSM Event Manager / Planner

IGaming Customer Support Lead

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Aristocrat Interactive
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Event Manager / Planner
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 48790 - 90610 USD Yearly USD 48790.00 90610.00 YEAR
Job Description & How to Apply Below
A leading online gaming company, located in Michigan, is seeking a Customer Support Team Lead to oversee its Contact Center team. This role involves managing staff availability in real-time, supporting team members with customer issues, and ensuring exceptional service standards. The ideal candidate should have over 5 years of customer service experience, including 3 years in a management role, along with strong communication and interpersonal skills.

A comprehensive benefits package is included, along with a competitive salary range of $48,790 to $90,610 per year.
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