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Bilingual Customer Service Coordinator
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Key Responsibilities Field inbound calls and assist customers with inquiries regarding services and website navigation Resolve customer issues by researching and providing information or escalating unresolved problems Maintain call center database and ensure equipment is operational by following established procedures
Required Qualifications High School Diploma or equivalent Minimum of one year of Customer Service or Call Center experience Bilingual in Spanish is required Proficiency with MS Word, Excel, and Outlook; PC literacy is required Ability to work in a structured environment and adhere to regulatory and compliance requirements
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