Global Strategic Account Director

Job Overview

The Global Strategic Account Director will be responsible for driving enterprise-level sales / business development thru managing key strategic accounts across all operating companies under Vontier. This role requires a dynamic and experienced sales / business development leader who can develop and execute strategic sales initiatives, foster relationships with key stakeholders, and significantly contribute to the revenue growth and market expansion of Vontier's enterprise products & solutions.

This role acts as the single strategic point of contact for the account, aligning cross functional internal stakeholders (sales, procurement, finance, IT, product, service) and local KAMs to deliver coordinated global solutions, commercial outcomes and excellent client experience.

Supporting – Convenience Retail product portfolios including DRB, Gilbarco Veeder-Root, Retail Solutions and Driivz,

• Sales Strategy Development including developing and implementing comprehensive sales strategies to achieve revenue targets and market share growth across all product groups and regions (strategy, objectives, KPIs, roadmap, commercial targets).
• To develop and agree the annual budget for the account and accurately forecast orders, revenue and margin
• Manage global internal stakeholder relationships:
  Collaborate and coordinate with product, marketing, Operations, Procurement, Finance, IT, Legal, Marketing and Customer Success to teams to ensure alignment on sales strategies and customer requirements
• Act as primary liaison between the company and client executive stakeholders; escape and resolve high impact issues and risks.
• Collect and analyze customer feedback to drive product improvements and innovation.
• Influence and navigate operational issues, delays and contract/implementation escalations to ensure timely resolution.
• Build and maintain strong, trusted relationships with client executives across regions and functions.
• Coordinate and drive local KAMs to deliver consistent execution of the global plan and local requirements.
• Explore and propose new solutions, upsell/cross-sell opportunities and proactive offerings aligned to client needs.
• Manage global commercial terms: negotiate and oversee global discounts, rebate structures and pricing governance.
• Lead and manage the RFP/tender process for the account (requirements alignment, bid strategy, submission and negotiation).
• Track overall account health: revenue performance, contract renewals, forecast accuracy, client satisfaction and risk indicators – using SW GAM plan (with a view to maintaining the account plan process and developing the format and process with continuous improvement applied).
• Provide feedback and market intelligence to regional teams and product management; share best practices and lessons learned across regions. Conduct market research and competitive analysis to identify new sales opportunities and stay ahead of industry trends.
• Ensure contract compliance, SLAs and commercial terms are consistently applied and monitored.
• Own rebate management processes and reconciliation with Finance and Ops.
• Report regularly on account performance to executive stakeholders and the global accounts leadership team.
• Use VBS tools and processes to drive continuous improvement initiatives within the account management environment.
• Travel up to 50%, international

• 10+ years of experience in key account management, strategic account management, global account leadership or enterprise sales; experience managing multinational accounts.
• Strong strategic thinking and problem-solving skills
• Proven track record negotiating commercial agreements, discounts and rebates with large enterprise customers.
• Strong cross-functional stakeholder management and influencing skills; experience coordinating matrixed teams and local account managers.
• Demonstrated experience running RFP/tender processes and complex contract negotiations.
• Financial acumen: ability to manage pricing, margin impact and rebate reconciliation.
• Excellent communication and presentation skills; comfortable with executive-level…