Pre-Owned Vehicle Sales Representative

Shaheen Chevrolet in Lansing is on the lookout for an all-star auto sales professional to join their Pre-Owned Vehicle Sales Team. Come deliver the ultimate automotive experience with us today!

We boast a family-friendly, energetic, diverse and fast-paced culture in which teamwork and ingenuity thrive.

We strive to create an environment that is entrepreneurial, nurtures personal development, team-focused and builds into your unique talents.

Owner and team member passion and commitment to excellence have helped make Shaheen Chevrolet of Lansing a leader in the automotive industry.

It's why Shaheen Chevrolet of Lansing stands out as a local leader. It's why people want to work and partner with us, and why guests return time and again for all of their sales and service needs.

Above all else, it makes Shaheen Chevrolet of Lansing, a family-owned company, one that can attribute its success to its products, clients and most importantly, its team members.

We strive to offer the ultimate automotive experience - and the same goes for our staff. Come and see why Shaheen is the leading employer of dealers in mid-Michigan!

• Very lucrative pay
• Reputable Dealer trusted in the Lansing area for over 50 years!
• Book of business and leads provided
• Medical, Dental and Vision benefits as well as Disability & Life Insurance
• 401k Plan with Employer Match
• Paid Vacations and sick time off
• Employee Pricing on Vehicle Purchases
• Family Owned and Operated
• Centrally Located

• Experience in Sales/Leasing/Customer Service/Retail a plus
• Exemplary Customer Service & Communication Skills
• Professional, well groomed appearance
• Pre-employment Background Check & Drug Screen Submission

Sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction.

Maintains a professional business appearance.

Attends sales meetings.

Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

Follows the dealership's structured selling process.

Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.

Provides thorough product information and demonstration to all prospects.

Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories, etc.

Enters complete customer and vehicle information into  and processes paperwork in accordance with established dealership policies.

Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.

Satisfies the transportation needs of new and used vehicle purchasers.

Knows and understands equity and values, and is able to explain depreciation to the customer.

Ensures that the sales manager has an opportunity to meet each customer.

Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title, etc.).

Assures preparation of sold vehicles for customer delivery (i.e., cleaning of vehicles, fuel level, and ensures all features are operational) prior to customer arrival.

Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.

Exhibits a high level of commitment to customer satisfaction.

Knows and understands the federal, state and local laws which govern retail auto sales.

Reads, understands, and maintains complete compliance with all General Motors Employee, Supplier, and Dealership Employee Vehicle Purchase Programs as periodically updated by General Motors. These guidelines can be accessed at  in the Incentive Manual.

Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.

Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Maintains a prospect development and follow-up system.

Helps to keep the used-vehicle department neat and clean.

Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Other duties may be assigned.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability…