Front Desk Receptionist - Part Time

Join to apply for the Front Desk Receptionist - Part Time role at National Vision Inc.

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. For more details about America's Best, visit  At National Vision, we believe everyone deserves to see their best to live their best.

We help people by making quality eye care and eyewear more affordable and accessible.

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required.
• Strong organizational skills required.

Education:

High School Diploma or equivalent.

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement.

At National Vision, you'll enjoy more than just a job – you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Referrals increase your chances of interviewing at National Vision Inc. by 2x.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Administrative

Industries:
Retail