Call Center​/BDC Representative

Call Center/BDC Representative at River Oaks Honda.

$18.75/hr - $18.75/hr

• Starting pay at $18.75 per hour, guaranteed for your first 30 days.
• Medical, Dental, Vision Insurance, 401K.
• Paid Vacation and Sick Time.
• Paid Training.
• Discounts on products, services, and vehicles.
• Growth Opportunities.

• Must be willing to work some nights and weekends.
• Handle incoming and outgoing phone calls and emails.
• Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction.
• Answer customer internet inquiries via email, phone, and text.
• Schedule sales appointments and reschedule no-show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explain product performance, application and benefits to prospects and describe all optional equipment available for customer purchase.
• Follow up in a manner that results in the customer visiting the dealership.
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Other duties as assigned by management.

• Excellent computer skills - required.
• Knowledgeable of call center environment.
• Automotive experience helpful but not required.
• Able to communicate persuasively with customers to set appointments.
• Weekend and evening availability, as schedules include some evenings and weekends - required.
• Willingness to undergo a background check and drug screen in accordance with local law/regulations.
• 18+ years of age or older to comply with company driving policy.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Entry level

Full-time

Sales and Business Development