Assistant Retail Manager

Assistant Retail Manager

Join to apply for the Assistant Retail Manager role at Wegmans Food Markets

Base pay range: $24.00/hr - $24.50/hr

We’re looking for entry‑level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects.

What will I do?

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis.
• Partner with department management to prioritize and delegate tasks and ensure the front end/customer checkout operations run efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running registers when necessary to reduce customer wait time.
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
• Provide incredible customer service to customers and employees alike, acting as a champion throughout the store for our values and standards.
• Quickly react to situations that arise, partnering with store leadership to problem‑solve operational challenges.
• Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the company culture.

Required Qualifications:

• Customer service experience, preferably in a food service, grocery or retail setting.
• Proven ability to multi‑task and handle interruptions in a fast‑paced environment.
• Computer skills.

Preferred Qualifications:

• Experience leading a team.
• Ability to quickly learn and adapt to new situations and subject matters.

• Paid time off (PTO) to help you balance your personal and work life.
• Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday.
• Health care benefits that provide a high level of coverage at a low cost to you.
• Retirement plan with a 401(k) match.
• A generous scholarship program to help employees meet their educational goals.
• Live Well Employee & Family program to support your emotional, work‑life and financial wellness.

Mid‑Senior level

Full‑time

Sales and Business Development

Industries:
Retail