Exhibit Operations Manager

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

The Exhibit Operations Manager is responsible for overseeing on-site execution and operational coordination for assigned cities and shows. This role ensures efficient labor utilization, financial oversight, and seamless cross-functional collaboration to deliver best-in-class service and quality to corporate exhibit customers. The position serves as a key operational liaison between internal teams, field services, and customers to ensure successful show execution from planning through post-show reporting.

This position will support our Event & Exhibit Services team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. This position is based out of Lanham, MD.

• Collaborates with the Field Service team on resource allocation needs for assigned city or show.
• Effectively manages on site assignments to ensure actual labor hours align with pre-show labor projections.
• Supports reporting and financial management efforts of exhibit ops cost center.
• Acts as a liaison between Growth/CSS and the customer when required.
• Supports and conducts the training and development efforts of the Exhibit Ops Team.
• Manages and tracks third party services for Corporate Account Exhibit Customers.
• Develops, updates and maintains accurate onsite production schedules.
• Exhibits a broad understanding of show site operations, venue offerings and local union jurisdictions.
• Cross-functionally collaborates with internal departments to understand operational project scope.
• Prepares change order and post show reporting.
• Responsible for and abides by all on site safety regulations.
• Develops and maintains show files for year over year reference.
• Manages time tracking and utilization reporting in Workfront.
• Provides best-in-class service and quality to our customers.
• Supervises and leads a team within a given city.
• Performs other duties as assigned.

• Bachelor’s degree preferred or equivalent experience in event industry roles.
• 8+ years of Exhibit and/or Event industry experience.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.